License Pools: overview

  • Last update on July 15th, 2026

Please note that License Pools are recalculated every 30 minutes. Allow this time for any changes to be reflected in your License Pools.

 

The “License Pools” feature allows you to distribute licenses to segments of your business, such as departments or countries, and to delegate responsibility for managing those licenses to local administrators.

Note: when you assign a license, the change is immediately reflected in the License Pools. However, edits or removals of licenses may take up to 20 minutes to be processed.

By assigning a specific set of licenses to any of these groups, operators can allocate licenses to users without worrying about exceeding limits or budgets. Certain reports and features, such as “License Pools center” and “Restrict license assignment”, require License Pools to be configured.

A distinctive feature of License Pools is their automatic configuration. Unlike Virtual Tenants or permissions, which must be set up individually, License Pools are automatically created based on the property selected for the breakdown.

License Pools and operator roles

License Pools are governed by operator roles and permissions.

Tenant Admins can manage license pool allocation. 

Operators can manage license pool allocation only when both of the following conditions are met:

When both conditions are met, the operator can manage license pool assignment in addition to the other capabilities included in the Global License role.

Operators who do not have the Global License role can still be assigned to a License Pool. In this case, they can assign licenses only within that pool’s boundaries.

In the“License Pools center”, operators assigned to a License Pool without the Global License role have read-only access to the selected pool.

For more information about operators, roles, and permissions, see the following pages:

Available management actions

In the “License Pools” section, the following management actions are available:

Furthermore, columns can be organized according to need.

Accessing License Pools

The License Pools configuration page can be accessed from the sidebar: SETTINGS > License Pools.

Access the License Pools page from the sidebar.