April 23 enhancements
OTHER IMPROVEMENTS
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[WORKFLOWS] Content type selection for HTTP API actions: all HTTP workflow actions now include an option to specify "Content type”. Operators can select from the following content types:
Note: to apply this feature to existing workflows, you must remove the previous HTTP action and re-add it with the desired content type.
This enhancement was inspired by a CoreVoice idea. |
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[WORKFLOWS] Update workflows via JSON upload: users can now update existing workflows by importing a JSON file. This is accessible via the new “Update by importing workflow” button in the Workflow Editor actions. |
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[ACTIONS/WORKFLOWS] Geolocation for SharePoint site creation: the “Create SharePoint modern site” management action now features a “Preferred data location” drop-down menu. Selecting a geolocation automatically updates fields like “Language” and "Time zone”. This option is not available for tenants with a single location. |
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[REPORTS] Scheduled and Custom report enhancements:
This enhancement was inspired by the following CoreVoice ideas: CoreVoice1 & CoreVoice2 |
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[MANAGEMENT] Management channel status information update: a new “Management session status” section within the Management panel now displays detailed error information for various channels. This section includes a link to a [troubleshooting article] to assist with issue resolution. An error icon will appear in the Management tab when error information is available.
This enhancement was inspired by a CoreVoice idea. |
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[COREVIEW APP] On-premises alert notifications: a warning banner will now alert Tenant Admins when the Windows service agent is inactive. Additionally, a banner will notify admins if the on-premises import process is not running. |
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[SETTINGS] Customizable logo positions for emails: the new “Mail settings” dropdown under Organization Settings allows administrators to configure logo placement in emails. Choose between the top left or top center positions to fit your organization's branding. |
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[SETTINGS] Admins can modify user time zones: Tenant Administrators can now directly change the time zone settings for their operators.
This enhancement was inspired by a CoreVoice idea. |
April 9 enhancements
IN THE SPOTLIGHT
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[TEAMS VOICE] New Number Pools: our revamped Number Pools feature, accessible under “Settings > Number Pools”, simplifies number management with a centralized interface. It supports both dynamic and reserved numbers, advanced filtering, number selection via CSV upload, and delegation to individuals or groups of operators. Get started! Please note that Number Pools are no longer contained within Virtual Tenants. |
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[REPORTS] New Report Insights: we’ve added insights to more reports, allowing you to combine them as filters. This enhancement empowers you to find relevant information, streamline report analysis, and enhance efficiency in data exploration. This feature is exclusively available within the CoreView ONE solution. |
OTHER IMPROVEMENTS
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[COREVIEW APP] New notification banner for Graph consents: Tenant Admins are now alerted via an in-app banner when a “Graph management” consent is missing or needs configuration. This ensures quicker self-troubleshooting and streamlined issue resolution. |
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[COREVIEW APP] Manage release note email subscription: you can now update your release note email preferences directly within both the CoreView and Configuration Manager apps. Simply open the “Announcements” pop-up in either app to view and adjust your subscription settings. |
ANNOUNCEMENTS
- [REPORTS/ACTIONS] Removal of “MFA Auth State” property: with the deprecation of the MSOL service, the now unreliable MFA Auth State field (Enabled, Disabled, Enforced) has been removed from reports and management actions. Actions like “Reset authentication methods”, “Edit user”, and “Edit mailbox” will now rely on updated MFA state information to ensure accuracy.
- [REPORTS] Enhanced report visibility: operators with the appropriate permissions can now directly access the "Message trace", "Quarantined messages", and "Calendar permission" reports, bypassing the need for audit role dependency.