Release 21.07 Key Features

CoreView 21.07 was released August 19, 2021 and available in all Datacenters.

The latest version of CoreView is now available. More than 25 bug fixes and tech improvements have been delivered, including: 

• Multi-Forest support: Import Users & Groups
• Import/Export Custom Actions 
• Action Sub-Permission for Set Portal Attributes 
• Intune - Add "Delete Managed Device" Action to Management 
• Workflow: Retrieve data from a given object 
• Workflow: Workflow Try-Catch Operator – path for failed actions/sequences
• ServiceNow –
  1. Update "Change Incident Status" Action 
  2. Add "Update Table Record" Action in Workflow 
  3. SerAdd "Create Table Record" in Workflow 
  4. Add "Delete Table Record" in Workflow 
• Teams-AutoAttendant
  1. Import new properties
  2. Add new properties in Create/Edit management actions 

Multi-Forest support: Import Users & Groups 

Our previous import process allowed for imports from customers who have single forest active directory structures.

With the ability to import users and groups from Multi Forest resource topology implementations, we can now support existing and additional customers with single or multi forest (resource topology) implementations.

Import/Export Custom Actions 

Support the import/export of custom actions

Custom actions that are imported must still be submitted for approval

Action Sub-Permission for Set Portal Attributes 

Extend the Set Portal Attributes permission to apply to “Edit User Properties”

Workflow: Retrieve data from a given object 

Data from objects can now be retrieved using a new action

Use Cases:

Workflow: Workflow Try-Catch Operator – path for failed actions/sequences

Add actions that can run if a workflow fails

Use Cases:

ServiceNow – 

Operators can now create, update, or delete any type of ServiceNow table record using workflows

Execute workflow from ServiceNow to assign a license and update the ServiceNow requested item status

Intune - Add "Delete Managed Device" Action to Intune Devices Report

Operators can now delete managed Intune devices using a new management action

Teams-AutoAttendant 

We now allow Teams Auto Attendant to redirect to external phone numbers in all Call Flows (Call Flow, Call Flow after hours, Call Flow during holidays).