This how‑to describes converting a shared mailbox to a user mailbox using CoreView.
Operators are only able to view and manage mailboxes that are part of their defined V-Tenant scope.
- Under “ACTIONS” select “Management actions”.
- Then choose the “Mailbox” category and select “Edit mailbox type”.
- This will open up the “Edit mailbox type” wizard.
- You can search for the shared mailbox you want to convert or apply a filter under “Recipient type details” to show only the shared mailbox.
- In the following tab, select “User mailbox” under “Mailbox type” and submit the action.
With CoreView, you can manage every aspect of mailbox permissions, as well as easily create, manage, monitor, and delete mailbox objects and their configurations, all within the scope of your V-Tenant.