Workflows are not available in the Essentials solution.
This setting lets you set a time limit for your Workflow. If the Workflow isn't completed within this timeframe, it will be automatically canceled.
You might need to set a maximum execution duration for a Workflow in two situations:
- When the Workflow includes an “Operator approval” action without a timeout. Setting a maximum execution duration helps prevent a Workflow from pending indefinitely if the recipient doesn't act. However, it's generally better to use an “Operator approval” action with a timeout.
- When the Workflow could take a long time to execute due to technical reasons, potentially causing problems.
How to set a maximum execution duration for a Workflow
Step 1
To set a maximum execution duration for a Workflow, choose the relevant Workflow from the “Workflows” page. Then, click “Edit.”
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15740/3517854/1695977319326-set%2Bmax%2Bduration%2Bwf.png)
Step 2
Now, click on the ellipsis “…” and select “Set maximum execution duration”.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15740/3342612/1690193354868-smed1.jpg)
Step 3
A modal window will appear, asking you to input the maximum execution duration for the chosen Workflow. Ensure to click “Save” before closing the window.
If a Workflow's execution is interrupted because it reaches the set maximum execution duration, its “Executions” status will appear as “TimedOut”.