Release 21.09 Key Features

  • Last update on September 19th, 2023

The latest version of CoreView is now available for all datacenters as of October 21st.  More than 20 bug fixes and tech improvements have been delivered, including:  

  • Endpoint Manager – New Actions for iOS devices   
  • Workflow – Password Input type now available  
  • Workflow – Failed workflow error available as Input 
  • Workflow – Retrieve data from Teams objects  
  • Workflow – Support for 5 new SharePoint Management Actions  
  • Workflow – OneDrive Management Actions  
  • Manager Field now available for GuestUsers  
  • Custom Fields now available for creating a Resource Mailbox  
  • User Experience – New design of the UserCard available on the info tab 

Endpoint Manager – New Actions for iOS devices  

You can now execute two new Management Actions for iOS devices via Endpoint Manager - “Disable lost mode” and “Shut down.”  

Workflow – Password Input type now available  

In the past, managing passwords through workflows required operators to enter passwords using the string input type. The new Password input type follows security best practices by hiding the password being entered and enforces complex rules for setting passwords on a user.  

Workflow – Retrieve Data from Teams Objects  

Data from Teams group objects can be retrieved using our 'Retrieve data from object' workflow action. This allows you execute new workflow actions like retrieving the number of external members on a Teams group. For security purposes and to control an organizations Teams sprawl, you can identify external members and remove them.  

Workflow – Failed workflow error available as Input  

Previously, we enabled alternate workflows to execute if a main workflow failed for some reason. However, the error of the main workflow was unknown. We now support an input that holds the reason for the error. This allows a workflow to send an email to an operator alerting them to the failure and explain the error in the message. You can even update a ServiceNow item with the error message within a workflow. 

Workflow – Support for 5 new SharePoint Management Actions  

All existing SharePoint management actions are now available within CoreView. These include: 

  • Create Teams site 
  • Create communication site 
  • Restore site from recycle bin 
  • Remove site from recycle bin 
  • Set SharePoint quota 

Workflow – OneDrive Management Actions  

We now support more actions for OneDrive and Mailboxes within workflow. 

  • Add OneDrive owners in bulk 
  • Remove OneDrive owners in bulk 
  • Forward address 

  

Manager Field now available for GuestUsers  

Manager information was not available to view or edit if a user was a guest user. This restricted the ability to manage users who were contractors or temporary employees. It is now visible in User Report and through Management Actions such as the Edit User Details. This allows CoreView operators to see the assigned managers for contractors or other users outside of the organization.  

  

Custom Fields now available for creating a Resource Mailbox  

Support of Custom Fields to the Create Resource Mailbox Management Action is now supported. In the past, this was not supported on this type of Mailboxes.    

User Experience – New design of the UserCard available on the info tab 

The new CoreView user experience is launching starting with the UserCard. The info tab has been totally redesigned and engineered for better usability. The most important data has been filtered into individual widgets where you can manage a user's details and take quick action from each.  

The new UserCard allows for faster management with in-line action directly within the widgets. Remaining management actions are available in their own side tab.  

A custom widget is available for you to select two additional points of data on a user that may be needed more frequently.  

The new experience is currently only available on the info tab. You can still quickly switch to additional tabs using the drop-down.