How to configure email forwarding

  • Last update on October 18th, 2023

Email forwarding allows you to configure a mailbox to forward email messages sent to one user's mailbox to another user's mailbox, either within or outside of your organization.

Before you can perform this procedure or related procedures, you need to be assigned the necessary permissions. To see which permissions you require, please refer to the “Recipient Provisioning Permissions” entry in the Recipient Permission topic.

How do I set up email forwarding?

Here are three methods for configuring email forwarding:

1. Setting up email forwarding in the Exchange Admin Center

Please refer to the following article: Use Exchange Admin Center to set up email Forwarding.

2. Setting up email forwarding in PowerShell

This example delivers email to the mailbox of Douglas Kohn and also forwards all mail sent to Douglas Kohn to an external email address, 

Set-Mailbox -Identity "Douglas Kohn" -DeliverToMailboxAndForward $true -ForwardingSMTPAddress ""
Set-Mailbox -Identity "Ken Sanchez" -ForwardingAddress ""

To verify it, run the following command in the Exchange Management Shell. 

Get-Mailbox <identity> | Format-List ForwardingSMTPAddress,DeliverToMailboxandForward

Make sure that the forwarding address is listed in the ForwardingSMTPAddress parameter. Also, if the DeliverToMailboxAndForward parameter is set to $true, messages will be delivered to the mailbox and to the forwarding address. If the parameter is set to $false, messages are delivered only to the forwarding address.

3. Setting up email forwarding in CoreView

  • Go to the CoreView Portal.
  • Type “Forward” in the search bar at the top of the page.

Two actions will show up:

  • 1. Forward Email (Address Book)
  • 2. Forward Email (SMTP Address)

In both cases, you will be prompted to specify the recipient who will receive the forwarded email. If you check the “Save local copy” box, new messages will be retained in the original mailbox and also forwarded to the new destination.

PowerShell cmdlets used:

#Forward Email Cmdlet

For more information on how to set up email forwarding using CoreView, please refer to Forward SMTP Address vs Forward Address management actions.

Operators can only view and manage mailboxes that are part of their defined V-Tenant scope.


With CoreSuite, you can manage every aspect of mailbox permissions, as well as easily create, manage, monitor, and delete mailbox objects and their configurations, all within the scope of your V-Tenant.

CoreSuite is an advanced Microsoft 365 tool offered by CoreView, used for reporting, managing, monitoring, auditing, and automating activities on your tenant. It simplifies daily activities while ensuring safer and more compliant management through tenant delegation, granular permission control, license optimization, and workflow automation.

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