The table below provides an overview of the License Management Out-of-the-Box policies, what type of remediation action they are set to execute, and which remediation settings you can configure.
Policy
Remediation action
What you can edit
Inactive MS 365: E1, E3, E5, F3, G1, G3, G5 Plans
Send attestation to the manager or to a specific recipient
User's mailbox is converted into a shared one giving access to a named user; user's OneDrive permission is given to a new owner
License is removed
Select the recipient (manager or custom address)
Insert an additional message
Select the new OneDrive owner (manager or custom address)
Select the person who has access permission to the mailbox (manager or custom address)
Set time-out days (min. 15 days – max 180 days)
Schedule the recurrence of the remediation action
Enable/disable the email alert if the workflow fails
Inactive MS365: E3, E5, F1, F3, F5 Plans
Send attestation to the manager or a specific recipient
User's mailbox is converted into a shared one giving access to a named user; user's OneDrive permission is given to a new owner
License is removed
Select the recipient (manager or custom address)
Insert an additional message
Select the new OneDrive owner (manager or custom address)
Select the person who has access permission to the mailbox (manager or custom address)
Set time-out days (min. 15 days – max 180 days)
Schedule the recurrence of the remediation action
Enable/disable the email alert if the workflow fails
Licenses Assigned to Guest Users
Send attestation to the manager or a specific recipient
Execute the action "Remove all licenses"
Select the recipient (manager or custom address)
Insert an additional message
Set time-out days (min: 1 day – max: 180 days)
Schedule the recurrence of the remediation action
Enable/disable the email alert if the workflow fails
Licenses Assigned to basic Shared Mailboxes
Send attestation to a specific recipient
Execute the action "Remove all licenses"
Select the recipient (manager or custom address)
Insert an additional message
Set time-out days (min: 1 day – max: 180 days)
Schedule the recurrence of the remediation action
Enable/disable the email alert if the workflow fails
Disabled users with an assigned license
Send attestation to the manager or a specific recipient
Execute the action "Remove all licenses"
Select the recipient (manager or custom address)
Insert an additional message
Set time-out days (min: 1 day – max: 180 days)
Schedule the recurrence of the remediation action
Enable/disable the email alert if the workflow fails
