My profile

  • Last update on January 25th, 2024

As you embark on your journey with CoreView, one of the first and most crucial steps is to familiarize yourself with and set up your profile. Your profile is the gateway to managing your account, understanding your permissions, and accessing the various features of CoreView. This guide will walk you through accessing your “My Profile” section, understanding the different tabs within it, and setting up your login preferences. By following these steps, you'll be well-equipped to navigate the CoreView platform effectively and securely. Let's get started!

How to access “My profile” in CoreView

You can access the “My profile” section by opening the menu from the top right profile icon. 

How to access “My profile”

The “My profile” section includes 4 tabs: 

  • Personal Information
  • Virtual Tenants
  • Permissions 
  • License Pools. 
4 tabs in My profile

Personal information tab

From this tab you can modify your language and regional settings. You can also check what are the roles assigned to your account. Inherited group roles are roles that are assigned to you through a group membership.  

Personal information tab.

Virtual TenantsTM tab

You can check which Virtual-Tenant(s)TM you have access to. CoreView Virtual-Tenants are a subset of users and groups that tenant administrator have delegated to you to manage. You can click on a Virtual-Tenant to visualize its settings in read-only mode.  

Virtual Tenants tab.

Permissions tab

You can check which permissions you have been granted by a tenant administrator. Permissions applied to your user determine the sections of CoreView you are allowed to see and the actions you can execute. You can click on a permission to visualize its settings in read-only mode.

Permissions tab. 

License pools tab

You can review the License pools you manage. License pools are subsets of users you can manage license for. A license pool has also a determined number of Microsoft licenses that can be used by its delegated operators. You can click on a license pool to visualize its settings in read-only mode. 

License pools tab.

The settings of any V-tenant, Permission group, License Pool can be changed only by CoreView Tenant administrator.


Use Organization account option is chosen

If the “Use organization account” option is chosen, it means that the single sign-on is applied during login, and, to log into CoreView portal, you must use the first login option (work/school account), and then insert your Office 365 credentials.

The advantage of this choice is that the management of the password and all security features, such as multi-factor authentication (MFA) and password complexity, are handled by “Microsoft Entra ID”  (previously Azure AD). In this way, you don't have to worry about these security issues, as they are delegated to “Microsoft Entra ID”  (previously Azure). 

This also means that, being security provided by Microsoft, we cannot assist if you need to change the password.

Use organization account option.

Use organization account not chosen

If you choose not to check the “Use organization account” option, you are creating the operator directly within the CoreView system. In this case, it is CoreView itself that takes care of the operator's authentication, verifying and confirming the operator's identity, and you won't have access to Microsoft's security features. 

In this case, email and password are sent to operators by email and, being security provided by CoreView, the “Forgot Password” option can be used. 

Password tab accessible when “Use organizational account” option is not chosen. 

For further information on roles and operators, please visit the following articles: