Remediation settings: Exchange Management policies

  • Last update on September 4th, 2023

The table below provides an overview of the Exchange Management Out-of-the-Box policies, what type of remediation action they are set to execute, and which remediation settings you can configure.

Policy Remediation action What you can configure
Distribution Groups with Owners
  1. Send a report to specified recipients (one or more) 
     
  • Establish the conditions under which the report is sent
  • Choose the file format
  • Compose the email body
  • Type the recipient(s) of the report (custom address)
  • Schedule the recurrence of the remediation action
Inactive shared mailboxes
  1. Send attestation to a specified recipient (optional)
  2. Execute the action "Remove mailbox"
  • Change the recipient of the attestation to either the manager, a custom address, or choose not to send the attestation
  • Insert an additional message
  • Define the attestation timeout days
  • Enable/disable the email alert if the workflow fails
  • Schedule the recurrence of the remediation action
Mailboxes over Prohibit send/receive quota %
  1. Enable the Mailbox archive, by forcing the "Has archive" set to "True" for the mailbox
  2. Send alert to the mailbox owner to inform them of the issue and provide guidance on how to manage the mailbox properly
  • Enable/disable the email alert if the workflow fails
  • Schedule the recurrence of the remediation action
Mailboxes over Warning Quota
  1. Enable the Mailbox archive, by forcing the "Has archive" set to "True" for the mailbox
  2. Send alert to the mailbox owner to inform them of the issue and provide guidance on how to manage the mailbox properly
  • Enable/disable the email alert if the workflow fails
  • Schedule the recurrence of the remediation action
Mailboxes with Audit disabled
  1. Send attestation to a specified recipient (optional)
  2. Execute the action "Enable Mailbox audit"
  • Change the recipient of the attestation to either the manager, a custom address, or choose not to send the attestation
  • Insert an additional message
  • Define the attestation timeout days
  • Define the number of days after which the links expire
  • Enable/disable the email alert if the workflow fails
  • Schedule the recurrence of the remediation action
Mailboxes with external forwarding
  1. Send attestation to a specified recipient (optional)
  • Establish the conditions under which the report is sent
  • Choose the file format
  • Compose the email body
  • Type the recipient(s) of the report (custom address)
  • Schedule the recurrence of the remediation action
Shared Mailboxes with unblocked credential
  1. Execute the action "Enable Sign in status", that blocks sign-in for the account that's associated with the shared mailbox ("Block sign-in" status)
  • Enable/disable the email alert if the workflow fails
  • Schedule the recurrence of the remediation action
Shared Mailboxes without delegation
  1. Send alert to a specified recipient to inform them of the issue and provide guidance on how to manage the mailbox properly
  • Type the recipient of the email (custom address)
  • Enable/disable the email alert if the workflow fails
  • Schedule the recurrence of the remediation action
Unlicensed Shared Mailbox approaching 50GB limit
  1. Send an email to a specific recipient (Manager or Custom address) giving proper advice to reduce mailbox size
  • Change the recipient of the email to either the manager or a custom address
  • Enable/disable the email alert if the workflow fails
  • Schedule the recurrence of the remediation action
Users without litigation hold
  1. Execute the action “Enable Litigation Hold”
  2. Send alert to the user principal name
  • Enable/disable the email alert if the workflow fails
  • Schedule the recurrence of the remediation action