ProServ - Data Connector Installation
1. Service Description
The ProServ Data Connector Installation package is expertly designed to support the installation and configuration of the CoreView Data Connector. This essential service enables seamless data export and analysis, encapsulating the setup of data replication on an Azure SQL Database. Additionally, it includes configuring an Azure Event Hub and Log Analytics for the streaming of access and usage audit logs directly from the CoreView portal.
Crafted to ensure secure and efficient data management, this package stands as a cornerstone for reporting and auditing purposes. It's the ideal solution for organizations aiming for comprehensive data management. The service facilitates secure and automated data replication to Azure SQL, catering to both reporting and compliance needs.
Moreover, entities that demand real-time audit and usage monitoring will find this package invaluable. The integration with Azure Event Hub and Log Analytics offers profound insights into platform usage and access logs, enhancing security and operational awareness.
Furthermore, this package is tailored for those in pursuit of a customizable, scalable solution. The Data Connector configuration is meticulously adjusted to meet specific operational and governance requirements, with the flexibility to evolve alongside the organization.
2. Approach
Our approach to the Data Connector installation is meticulously designed to ensure a seamless and efficient setup, meticulously tailored to meet the specific needs of your organization.
We begin with the Azure SQL Database Setup, a critical first step that involves provisioning an Azure SQL instance on the customer’s side. This foundational aspect of our service allows us to replicate CoreView data, ensuring it is securely stored for detailed reporting and analysis. Establishing a robust Azure SQL Database is essential for secure data management, laying the groundwork for both operational efficiency and compliance with regulatory requirements.
Following the database setup, our attention shifts to the Event Hub Configuration. This stage is key to establishing the Azure Event Hub environment, enabling the streaming of real-time access and usage logs directly from the CoreView portal. The capability to stream data in real-time is invaluable, offering your team immediate insights and the ability to respond swiftly to any anomalies or security events that may arise.
The integration of Log Analytics marks the next step in our approach. This process is aimed at collecting, analyzing, and visualizing audit data from CoreView, unlocking deep insights into platform usage and security events. Configuring Log Analytics enhances your organization's monitoring capabilities, providing a comprehensive view of your digital environment and bolstering data security.
Understanding the unique needs of each organization, we conclude our approach with a strong emphasis on Customization. We meticulously tailor the data replication and streaming setup to align with your organization’s specific requirements for data retention, analysis, and governance. This bespoke approach ensures that the Data Connector not only meets but exceeds your expectations, offering a scalable solution that can adapt and grow alongside your organization.
Through this comprehensive and multi-layered approach, we aim to deliver a Data Connector installation that provides secure, efficient, and tailored data management solutions. Our goal is to enhance your organization's data management capabilities, supporting better compliance, reporting, and operational decisions.
3. Deliverables
- Data Connector Installation Documentation: This formal document details the setup and configuration of various components such as Azure SQL Database, Event Hub, Log Analytics, and Audit Log, along with testing, validation, and review schedules to ensure proper installation and functionality.
4. Duration and Timeline
The implementation of the ProServ Data Connector Installation project is structured into three main phases, each designed to ensure a seamless setup and integration process. The timeline for completion is meticulously planned to accommodate the specific needs and readiness of your organization while aiming for minimal disruption to your operations.
Phase 1: Initial Provisioning of the Azure SQL Database and Setup of the Event Hub
This foundational phase involves the provisioning of an Azure SQL instance and the initial setup of the Event Hub. The duration of this phase can vary but is typically expected to span 1 to 2 weeks. This timeframe allows for the careful establishment of the core infrastructure required for data replication and real-time log streaming.
Phase 2: Configuration of Data Replication, Event Hub, and Log Analytics Integration
During this phase, the focus shifts to the detailed configuration work, including data replication setup and the integration of both the Event Hub and Log Analytics. Given the complexity and customization involved, this phase is projected to take 2 to 4 weeks. This ensures a robust setup tailored to your organization’s specific operational and governance requirements.
Phase 3: Testing, Validation, and Final Handover with Training
The final phase encompasses comprehensive testing and validation of the implemented solution, followed by a structured handover process. This includes providing training to relevant stakeholders within your organization. Expected to last between 1 to 2 weeks, this phase is crucial for ensuring that the Data Connector is functioning as intended and that your team is equipped to leverage its capabilities fully.
A Gantt chart will be provided to offer a visual representation of the project timeline, illustrating the phases and key milestones. This chart will serve as a dynamic tool, allowing for adjustments as the project progresses and ensuring transparency and alignment with all stakeholders.
5. CoreView Resources
Your project will be supported by a dedicated team of CoreView professionals, including:
- Technical Account Managers: Our TAMs are highly specialized technical experts with extensive certifications and in-depth knowledge of the CoreView platform. They are focused on guiding the adoption process and ensuring that you effectively use the product to its full potential. They provide continuous technical support throughout and post-implementation, ensuring optimal system performance, rapid issue resolution, and proactive monitoring to prevent potential disruptions.
- Project Manager: Manages the entire project, coordinating resources, timelines, and deliverables to ensure successful implementation.
- Solution Implementation Consultant: Our SIs are highly specialized technical professionals with extensive certifications and expertise. They are responsible for customizing, configuring, and deploying the solution to align with your specific requirements. Their deep knowledge ensures that the solution adheres to industry best practices and optimizes system performance, providing you with a robust and efficient setup.
- Customer Success Manager: Ensures the client achieves their goals with the implemented solution, driving adoption and long-term satisfaction.