Preparing for installation and setup

  • Last update on September 15th, 2023

Table of Contents

This article is designed to provide you with information on the requirements, prerequisites, and the steps and tasks required to successfully deploy the CoreView Diagnostic Tool in your organization, as well as perform the available tests to check for CoreView Hybrid Connector required configurations.

Preparing the activity

The intended audience for this document and the performance of the activities here described would typically require the participation of one or more of your organization’s senior technology staff who support enterprise services.  

It is critically important that the appropriate individuals within your organization review the information provided in this document and reach out to CoreView with any questions prior to scheduling a deployment.


The CoreView Diagnostic Tool is a Docker container instance that provides you with the ability to simulate the same tasks performed by the CoreView Hybrid Connector and check for any issues while executing them.

You will be able to run it and enter a menu composed of nine different options, where you can select which part of your environment should be tested to verify if it is supported by the CoreView Hybrid Connector.

While the requirements to download and run the CoreView Diagnostic Tool are the same as for the CoreView Hybrid Connector, it is highly recommended that you run it before installing the CoreView Hybrid Connector. This will help identify and correct any unsupported behavior in your on-premises environment, such as Active Directory and Exchange Server.

Furthermore, please note that there are two versions of the CoreView Diagnostic Tool: 2016 and 2019.
We recommend using the same version as your Windows operating system. The following chapters provide instructions for running both the 2016 and 2019 versions, but you only need to execute the ones related to the version you plan to set up.